I just want to thank you for my finally getting my problem solved. I had had cold air entering my house in several areas, with several “experts” over the past 3 years telling me otherwise. I even paid for a professional audit, which did not reveal the problem, as it was not performed correctly.
I checked with a co-worker, who referred me to an honest insulation professional, who came to my house and recommended I contact you, as you would be able to locate the problem.
Within a short time, you were at my house with your camera. You explained the process at every step and clarified where the problems were. You discovered problems not found by the previous “experts.” You then referred me to someone who could, and did properly install insulation in the problem areas, also within a short time.
It is reassuring that there are honest, knowledgeable, and capable professionals who make it easier to say that home ownership is a joy. Through this process, I noted the difference in the level of service and knowledge between large companies/corporations and individually owned smaller businesses.